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Hi,everyone
I have some problem.
Some times (not regularly may be 1 per week) when start the computer receive the Blue Screen and restart - whiteout any reason.
The Problem signature is:
Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.256.48 Locale ID: 2057 Additional information about the problem: BCCode: 19 BCP1: 00000003 BCP2: 89D54008 BCP3: C7560214 BCP4: 029DCE33 OS Version: 6_1_7600 Service Pack: 0_0 Product: 256_1
Find in Google program to open the DMP file and result write here:
***..
Unable to load image SystemRootsystem32ntkrnlpa.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe *** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7600.16385.x86fre.win7_rtm.090713-1255 Machine Name: Kernel base = 0x82c0d000 PsLoadedModuleList = 0x82d55810 Debug session time: Thu Jan 7 08:41:57.870 2010 (GMT+2) System Uptime: 0 days 0:00:13.681 ![]()
Windows 7 free downgrade. **..
Unable to load image SystemRootsystem32ntkrnlpa.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe *** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe Loading Kernel Symbols ................................ ................................ ......... Loading User Symbols Loading unloaded module list ..
Then start the Windows troubleshooting to find and fix problem but they are not any problems!?
After 30min new blue screen when scan the computer with Avira Antivir Persional. Details:
Unable to load image SystemRootsystem32ntkrnlpa.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe *** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7600.16385.x86fre.win7_rtm.090713-1255 Machine Name: Kernel base = 0x82c02000 PsLoadedModuleList = 0x82d4a810 Debug session time: Thu Jan 7 11:13:35.247 2010 (GMT+2) System Uptime: 0 days 1:05:09.058
***..
Unable to load image SystemRootsystem32ntkrnlpa.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe *** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe Loading Kernel Symbols ................................ ................................ ..................... Loading User Symbols Loading unloaded module list ..... Unable to load image SystemRootSystem32win32k.sys, Win32 error 0n2
***..
Windows 7 Dell Oem
Probably caused by : win32k.sys ( win32k+3d687 )
Followup: MachineOwner --------- 0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e) This is a very common bugcheck. Usually the exception address pinpoints the driver/function that caused the problem. Always note this address as well as the link date of the driver/image that contains this address. Some common problems are exception code 0x80000003. This means a hard coded breakpoint or assertion was hit, but this system was booted /NODEBUG. This is not supposed to happen as developers should never have hardcoded breakpoints in retail code, but .. If this happens, make sure a debugger gets connected, and the system is booted /DEBUG. This will let us see why this breakpoint is happening. Arguments: Arg1: c0000005, The exception code that was not handled Arg2: 820dd687, The address that the exception occurred at Arg3: ad4e7bec, Trap Frame Arg4: 00000000 Debugging Details: ------------------ ***** Kernel symbols are WRONG. Please fix symbols to do analysis. .. ********************************************************************* ADDITIONAL_DEBUG_TEXT: Use '!findthebuild' command to search for the target build information. If the build information is available, run '!findthebuild -s ; .reload' to set symbol path and load symbols. MODULE_NAME: win32k FAULTING_MODULE: 82c02000 nt DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc2a2 EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. FAULTING_IP: win32k+3d687 820dd687 8b4004 mov eax,dword ptr [eax+4] TRAP_FRAME: ad4e7bec -- (.trap 0xffffffffad4e7bec) ErrCode = 00000000 eax=00000000 ebx=fddb0000 ecx=00000000 edx=00000000 esi=00400000 edi=00000001 eip=820dd687 esp=ad4e7c60 ebp=ad4e7cec iopl=0 nv up ei pl zr na pe nc cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010246 win32k+0x3d687: 820dd687 8b4004 mov eax,dword ptr [eax+4] ds:0023:00000004=???????? Resetting default scope CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0x8E CURRENT_IRQL: 0 LAST_CONTROL_TRANSFER: from 8216e718 to 820dd687 STACK_TEXT: WARNING: Stack unwind information not available. Following frames may be wrong. ad4e7cec 8216e718 00000000 00000000 00000000 win32k+0x3d687 ad4e7d00 8214e1d3 00000000 00000000 fddb0000 win32k+0xce718 ad4e7d14 8214f9b8 370507e7 002ef278 370507e7 win32k+0xae1d3 ad4e7d28 82c4542a 370507e7 002ef28c 776464f4 win32k+0xaf9b8 ad4e7d34 776464f4 badb0d00 002ef274 00000000 nt+0x4342a ad4e7d38 badb0d00 002ef274 00000000 00000000 0x776464f4 ad4e7d3c 002ef274 00000000 00000000 00000000 0xbadb0d00 ad4e7d40 00000000 00000000 00000000 00000000 0x2ef274 STACK_COMMAND: kb FOLLOWUP_IP: win32k+3d687 820dd687 8b4004 mov eax,dword ptr [eax+4] SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: win32k+3d687 FOLLOWUP_NAME: MachineOwner IMAGE_NAME: win32k.sys BUCKET_ID: WRONG_SYMBOLS Followup: MachineOwner ---------
Now scan the DELL hardware (with internal testing program - F12 before start) and everything is OK. All internal hardware is Ok and ALL tests PASSED.
For this reason thing so the problem is in the Drivers - NOW scaning the system with troubleshooting (Programs; Hardware and Sond; Network and internet ets.), and everithing is Ok.
Dell D630 Drivers For Windows 7
Last test I used the sclean boot to find the software error (Safe mode) but everything is Ok.
Dell Laptop D630 DriversPlease tell me how can FIX this problem with Blue Screen.Comments are closed.
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